As Microsoft is traditionally a company that develops software solutions, they had to somehow fill a hole in part of the collaboration hardware, i.e. conference systems. This was achieved by working with Logitech, which produces Microsoft Teams certified conferencing systems.
Traditionally known for producing high-quality computer peripherals such as mice, keyboards, cameras, headphones, and audio systems, this manufacturer has leveraged its expertise in audio-video technology and user experience to create highly favorable video conferencing systems for the business ecosystem.
This eco-system consists of devices for equipping meeting rooms of all sizes. From small huddle rooms for 2 to 6 participants to large conference rooms up to 40 or more participants.
The shape of the room is as crucial as the number of participants because it significantly affects the sound and image quality. Bearing this in mind, options such as specialized additional cameras, enhanced audio systems, and whiteboard cameras are also available.
Building on their understanding that users prefer and embrace easy-to-use technique, they have created a TAP device designed not only for system interaction but also for controlling and managing meetings.
An easy and simple interface with a touchscreen that every user can easily navigate. That was the goal of the development of this platform, to be easy to use, but also a consistent user experience throughout the ecosystem, because many users have multiple conference rooms of different sizes.
In each of them, the user must be sure in his knowledge of the system, that the meeting will start on time and that he does not spend extra time to start a video conference.
As this ecosystem is fully compatible with the Microsoft Teams platform, each device is additionally tested and certified by Microsoft, so the end user can be sure that the system will work at any time.
This instills an additional level of security and trust because these systems are visible on the Internet, so it is necessary that they are protected from cyber attacks.
CAMERA
Logitech has developed a range of artificial intelligence-based technologies for their conference systems, which help participants feel as if they are all sitting together in one room during a meeting, making the experience much more pleasant and natural
One of them is Logitech RightSight™ technology, which has the ability to automatically zoom in on the speaker and highlight them, while also displaying other participants in a separate window This way, all meeting participants can see each other at any time
This technology has the capability to count participants, which is important for later usage analytics of each room
SOUND OPTIMIZATION
Additionally, sound optimization is provided by both the speakers and microphones. Logitech's RightSound™ technology, powered by artificial intelligence, distinguishes human voices and minimizes other noises like keyboard typing and air conditioning. Consequently, remote participants experience clear and consistent sound.
OPTIMIZATION OF LIGHTING
Since no two meeting rooms are alike, especially in terms of their orientation to external light, this variability presents a significant challenge for cameras in terms of the quality of the transmitted image. It affects whether participants are seen clearly or remain dark and indistinct. Logitech's RightLight™ technology addresses this issue by differentiating between people and the room's walls and windows. It adjusts for intense background illumination and glare, ensuring that faces are not left in the shadows.
Additionally, participants may have different skin tones, so this technology optimizes each participant individually in the frame to appear more natural.
SOFTWARE TOOLS
In addition to advanced technological solutions implemented within the devices themselves and the entire range of devices and accessories for equipping almost every meeting room, this ecosystem also includes software tools for easy optimization, adjustment, monitoring, analytics, and maintenance of all devices.
For IT engineers tasked with overseeing company systems, the Logitech Sync system administrator tool is crucial. It enables remote management and monitoring of all devices, as well as the performance of diagnostics. The application also gathers usage analytics for each room and device, which facilitates optimization based on participant numbers.
SUPPORT
Through the Logitech Select service plan, the end user receives 24/7 support from the manufacturer for every device. The Select Service Plan also includes extended warranty, increasing the standard 2-year coverage to up to 5 years for each device, as well as for any accessories that are part of a conference system in a room.
Consequently, each device comes with a warranty, irrespective of how many devices are present in the room. Replacement devices are dispatched for next-day delivery, even before the defective device is returned to the manufacturer. Moreover, accessing the help desk portal to raise tickets and track problem resolution is straightforward.
For users who have 50 or more rooms, a dedicated technical representative from the manufacturer is provided to address any questions or issues, as well as a spare set of conference system equipment, one for every 50 rooms.
Postoji još puno toga što je uključeno u poslovni ekosistem kompanije Logitech od korisničkih uređaja (video kamere, slušalice itd.) do uređaja za hibridne radne prostore i dodatno opremanje sala za sastanke. Pozovite nas i zakažite prezentaciju, a kasnije i testni sistem kako biste se uverili da Techgroup poslovna ponuda u potpunosti može da prati digitalnu transformaciju i razvoj vaše kompanije.
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